At ShareShield, we value your satisfaction and strive to ensure your experience with our file encryption services meets your expectations. Please read our Refund and Cancellation Policy carefully before purchasing or renewing a subscription.
Free Tier
You may use the Free Tier at no cost, with limited encryption volume. No payment information is required, and you may discontinue use at any time.
Paid Subscriptions
ShareShield offers paid subscription plans that provide enhanced encryption capacity and business features.
All subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select.
3. Cancellations
You may cancel your subscription at any time through your account settings or by contacting us here.
- Upon cancellation, you will retain access to paid features until the end of your current billing cycle.
- No further charges will occur after your subscription period end.
- Your account will automatically revert to the Free Tier at the end of your billing cycle.
Refunds
Because ShareShield provides immediate access to its encryption services after payment, refunds are generally not issued once a subscription term begins.
However, we may consider refund requests on a case-by-case basis if:
- You were incorrectly charged due to a billing error, or
- You experienced technical issues preventing access to the service that could not be resolved by our support team.
To request a review, contact us here within 7 days of the charge, providing your account email and transaction details.
Changes to this policy
ShareShield reserves the right to modify or update this policy at any time. Updates will take effect immediately upon posting to our website or app.